FAQ

Platform360 is a transformative data solution platform that empowers brands, suppliers, and retailers with actionable, data-driven insights. Using a vast historical product data library, AI capabilities, and deep industry knowledge, it enables smarter decisions, competitive analysis, and strategic planning.

Whether you’re launching a new product, refining existing ones, or identifying market opportunities, Platform360 gives you tools to analyze trends, monitor competitors, understand consumer preferences, and align your strategy with market expectations.

Our tools are trusted by product developers, designers, buyers, merchandisers, sales teams, marketers, and business leaders across multiple industries.

We combine deep industry expertise with data from over 1.5 million products, AI-driven insights, and a suite of specialized tools that address every stage of product research—from market analysis to consumer feedback.

To learn more about our pricing, please reach out to us at info@platform360.ai.

Shop360 helps you identify emerging trends by analyzing detailed historical product data—pricing, imagery, features, and more. It supports competitive analysis, seasonal planning, design inspiration, and brand monitoring.

It delivers monthly summaries of brand performance across multiple retailers and competitor actions, giving you a clear view of market positioning and opportunities.

Demand360 shows you when specific product categories are most in demand. It draws on aggregated historical data about consumer interest across categories, so you can time launches, promotions, and inventory against real market peaks.

By analyzing aggregated historical data across various categories, Demand360 pinpoints optimal sales windows and aligns them with promotional schedules.

Insight360 uncovers what consumers are actively looking for in a product category, along with the pain points behind their choices. It draws on responses from target respondents and on ongoing review monitoring, so you can focus development on what buyers actually want.

It uses AI and multiple data sources to identify top-selling products, spot unmet needs, and guide new category development before you invest heavily in production.

Feedback360 engages your target audience through custom surveys. You can gather consumer preferences, test product concepts, and validate ideas before going to market.

You can explore price sensitivity, feature prioritization, product rankings, packaging preferences, and more—tailored to your target demographics.

AI Chat lets you ask natural-language questions, refine analyses, and generate custom charts instantly—making it easier to explore data without complex queries or manual reporting.

Platform360 doesn’t require or accept your own business data for analysis. Our insights are built entirely from our product data library. The only exception is uploading images when building a Feedback360 survey question.

Our platform is constantly collecting and refreshing data from major retailers, ensuring you have the most up-to-date view of market trends and competitive activity.

You can create an account directly on our website. Since pricing depends on your business needs, our team will follow up after registration to set up your subscription.

Yes, you can cancel at any time by contacting us at info@platform360.ai. Your access will remain active until the end of your current billing period.

Yes. We implement appropriate technical and organizational measures to protect your information. See our Privacy Policy for details.

Yes, we provide onboarding guides, video tutorials, and customer support to help you get started quickly and maximize the value of the platform.