FAQ

Platform360 is a transformative data solution platform that empowers brands, suppliers, and retailers with actionable, data-driven insights. Using a vast historical product data library, AI capabilities, and deep industry knowledge, it enables smarter decisions, competitive analysis, and strategic planning.

Whether you’re launching a new product, refining existing ones, or identifying market opportunities, Platform360 gives you tools to analyze trends, monitor competitors, understand consumer preferences, and align your strategy with market expectations.

Our tools are trusted by product developers, designers, buyers, merchandisers, sales teams, marketers, and business leaders across multiple industries.

We combine deep industry expertise with data from over 1.5 million products, AI-driven insights, and a suite of specialized tools that address every stage of product research—from market analysis to consumer feedback.

To learn more about our pricing, please reach out to us at support@platform360.ai.

Shop360 helps you identify emerging trends by analyzing detailed historical product data—pricing, imagery, features, and more. It supports competitive analysis, seasonal planning, design inspiration, and brand monitoring.

It delivers monthly summaries of brand performance across multiple retailers and competitor actions, giving you a clear view of market positioning and opportunities.

Demand360 provides geographic and timing-based insights, showing when and where specific product categories are most in demand. This helps you align launches, promotions, and inventory with market peaks.

By analyzing aggregated historical data across various categories, Demand360 pinpoints optimal sales windows and aligns them with promotional schedules.

Insight360 uncovers critical demographic and behavioral insights—such as age, gender, preferences, and pain points—helping you focus your product development on what consumers truly want.

It uses AI and multiple data sources to identify top-selling products, spot unmet needs, and guide new category development before you invest heavily in production.

Feedback360 engages your target audience through custom surveys. You can gather consumer preferences, test product concepts, and validate ideas before going to market.

You can explore price sensitivity, feature prioritization, product rankings, packaging preferences, and more—tailored to your target demographics.

AI Chat lets you ask natural-language questions, refine analyses, and generate custom charts instantly—making it easier to explore data without complex queries or manual reporting.

No, Platform360 does not require or accept user-uploaded data.

Our platform is constantly collecting and refreshing data from major retailers, ensuring you have the most up-to-date view of market trends and competitive activity.

You can subscribe directly on our website using our secure payment system.

Yes, you can cancel anytime from your account dashboard. Your subscription will remain active until the end of your billing period.

Absolutely. We use advanced encryption and strict data privacy protocols to protect your information.

Yes, we provide onboarding guides, video tutorials, and customer support to help you get started quickly and maximize the value of the platform.